Warranty Claim
Provide details of your claim
Include pictures if available
Set an appointment for evaluation and/or repair/replacement if possible at the same time
Define the next steps of the issue(s) correction
Troubleshooting Service
Understanding the problem
Basic software/app/device settings verification and adjustments to correct issues if any found
Diagnosing the root cause
Providing further suggestions to correct issues due to hardware or wiring malfunction
Provide an estimate on additional parts and labor cost to correct the problem
This is up to 1 hour of the troubleshooting service, every additional hour for the service is an additional $89 per hour.
About We Live 4: We are 4 dedication to our clients. Our mission is to build lasting relationships with our clients by providing exceptional service and support. We are aware that each client has 4 particular requirements for a trusted experience: clear communication, reliable service, expert advice, and ongoing support. These principles guide everything we do. Meantime, we provide 4 Eastern Europeans in North America the greatest smart home solutions that combine aesthetic interior design and technology setup. We assess any problems and establish precise standards for quality, offer design, do project management, and run end-to-end installation services. Our goal is to deliver exceptional solutions while keeping your vision at the forefront.
CONTACT US
General Questions
info@welive4.com
Partnership Question
partner@welive4.com
Billing Questions
billing@welive4.com
Technology and Design Questions
design@welive4.com
User and Warranty Questions
support@welive4.com
Investor Question
investor@welive4.com
WE LIVE 4 / HEYO SMART TECHNOLOGY HQ: 300 Delaware Ave Suite 210-515 Wilmington, DE 19801
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